Introduction

At Cascadia Mortgage Group, your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you opt into our SMS messaging program. By opting into our SMS service, you agree to the terms outlined below, which are in compliance with the latest regulations under the Telephone Consumer Protection Act (TCPA) and the Campaign Registry guidelines.

1. Information We Collect When you opt-in to receive SMS messages from us, we collect the following information:

Phone Number: The mobile number provided during the opt-in process.

Message Interaction Data: Includes information such as delivery status, response data, and message engagement rates.

Consent Data: We maintain records of when and how you provided consent to receive SMS messages.

2. How We Use Your Information We use your information to:

Send text messages based on the preferences you indicated, such as updates, notifications, and alerts.

Ensure compliance with federal regulations, including the TCPA.

Monitor and improve our SMS services. Your information will only be used for the purpose specified at the time of opt-in.

3. One-to-One Consent Requirement In line with FCC regulations, your SMS opt-in applies to communications from Cascadia Mortgage Group only. Your consent is specific to our company and does not extend to third-party businesses or affiliates.

4. Message Frequency and Data Rates The SMS message frequency will vary but will not be more than 10 messages per day unless there is a notification event. Message and data rates may apply depending on your mobile carrier and plan. We encourage you to review your carrier's terms for more details on messaging fees.

5. Opt-Out Instructions You can opt out of our SMS service at any time by replying with “STOP” to any message you receive from us. Once you opt out, you will immediately cease receiving further messages unless you opt back in. For help, you can reply with “HELP” or contact us directly at [email protected] or (503) 888-3593.

6. Data Sharing and Disclosure SMS SHARING DISCLOSURE: No mobile information will be shared with third parties/affiliates for marketing/purposes at any time. We may share your information with trusted service providers only for the purpose of facilitating SMS delivery. All such parties are bound by strict confidentiality agreements.

7. Security of Your Information We take reasonable measures to protect the information you provide from unauthorized access. However, we cannot guarantee the absolute security of your data during transmission.

8. Record-Keeping and Proof of Consent As required by guidelines, we maintain records of all opt-ins and opt-outs, including timestamps and the method of consent.

9. Changes to This Policy We reserve the right to modify this Privacy Policy at any time. Continued use of our SMS service after changes indicates your acceptance of the revised policy.

10. Contact Us If you have any questions, you can contact us at:

Email: [email protected]

Phone: (503) 888-3593

Address: 18840 SW Boones Ferry Rd. Suite 218 Tualatin, OR 97062